We have closed our showroom in Sheung Wan, only online shopping is available. Fitting no longer provided. 

Ruffled Matte Jersey Gown
Ruffled Matte Jersey Gown

Bandage One Shoulder Bodycon Evening Gown
Bandage One Shoulder Bodycon Evening Gown

Kristine One-shoulder Peplum Gown - Pacific Blue
Kristine One-shoulder Peplum Gown - Pacific Blue

Return Policy


By purchasing an item from us, you are deemed to have been agreeable to all the Return Policy stated below:


Return/Exchange Policy


(1) about refund:


In the event that the item you originally purchased has sold out, a store credit or full refund can be issued.


In the event that you do not like the garments purchased (except evening gowns and cocktail dresses), return the garments to us for a refund. We will refund you the price of the garment.  Delivery charge will not be refunded.


In the event that the order is purchased partially or fully by using "Store Credit", you cannot claim a refund or excange for that order.


Although we ship wouldwide, at the moment, we do not offer merchandise return/exchange on orders shipped internationally.


Under all other circumstances, a one-for-one exchange will be provided.


(2) each order can be returned/excanged ONLY once; Items must not have been washed/worn and must be in brand new condition. 


(3) customer need to be responsible for future return shipping cost;


(4) Due to limited quantity of our garments, please contact us within 48 hours after you have received it for exchange/ refund request; refund/exchange claims made later than 48 hours after receipt of your order will not be accepted.


(5) please notify us and request a return/exchange form  before you send any product back to us for exchange, items sent back without notifying us will be rejected and returned to you immediately.


(6) when sending back your purchased items, please do not send by registered post or we will not accept your package.  All items must be sent by local courier service to ensure garments have been returned and signed by us.


(7) Dress Up will at its best effort ensure that our products are in good quality, however from time to time due to the nature of the apparel products, there may be defects which we omitted, do bare with us and inform us. We will do a replacement for you.


(8) Evening gowns, bandage dresses, cocktail dresses CANNOT be refunded/exchanged once purchased


(9) E-shop's online return policy does not apply to our physical store.  Everything bought in our physical store cannot be returned or exchanged.


(10) we deliver our product worldwide, however currently we can not offer exchange/ return service for international buyers.


We thank you for taking time to read the Return Policy. Happy Shopping with Us.